Our Goal — Financial Mediation in Uzbekistan

We restore the balance of interests among all participants in the financial system, helping people and organizations find fair, sustainable solutions to debt issues.

1

We resolve clients' current issues through financial mediation and negotiation.

3

We help thousands of people regain financial stability without conflict or pressure.

5

We foster the development of legal culture and ethical standards of engagement in the lending and financial sector.

7

We integrate AI technologies and analytics into the settlement process — for transparency and predictable outcomes.

9

We promote a culture of responsible finance and social responsibility in the business community.

2We implement investment projects in debt management and mediation-based solutions.

4We raise clients' financial literacy and awareness — making complex things clear.

6We create new jobs, implement digital technologies and help reduce social tension in the region where we operate.

8We develop partnership programs with banks and financial institutions, building an ecosystem of responsible engagement with clients.

10We expand international cooperation, share experience and implement best practices in financial mediation across the markets of Europe and Central Asia.

Full Compliance with Uzbek Legislation

CODE OF ETHICS

The company has a Policy on Handling Citizens' Requests and Complaints in place. Official feedback channels have been set up, and a rapid response system for requests is in operation. Every message is reviewed on a case-by-case basis in accordance with the legislation of the Republic of Uzbekistan.

A free line for complaints, suggestions and consultations is available — you can reach us by phone or via the feedback form on the website.

FEEDBACK

CREDIT TECHNOLOGY GROUP (CTG) is committed to the principles of openness and ethical engagement. A Policy on Handling Citizens' Requests and Complaints is in place, and every request is reviewed within the established time limits, with the applicant always notified of the outcome.

For the convenience of our clients, a single feedback line and an online form on the website are available for submitting suggestions and complaints.

Tel.: +998-78-707-20-26

QUALITY CONTROL

CTG has a dedicated quality control department. All requests and calls are analyzed by an AI system that provides 100% communication monitoring and ensures compliance with ethical engagement standards.

Tel.: +998-78-707-20-26

IN-HOUSE TRAINING CENTER

CTG runs its own in-house training center. Employees regularly undergo training and professional development, which ensures a consistently high standard of communication quality.

Tel.: +998-78-707-20-26

Address

37 Kuylyuk-3, Yuksalish MFY, Mirabad district, Tashkent 100080, Uzbekistan

Phone

+998-78-707-20-26
+998-78-333-82-96

Email

mail@credtech.uz

"CREDIT TECHNOLOGY GROUP" LLC

Address: 37 Kuylyuk-3, Yuksalish MFY, Mirabad district, Tashkent 100080, Uzbekistan
TIN 312353360
Bank TIN 207275139
Account No. 20208000907292190001
with JSC "KAPITALBANK"
Bank MFO code 01158

Feedback

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